Thursday, 11 October 2012

Attendance Allowance Success

A client asked if we could help him claim Attendance Allowance.  He had been turned down previously but we talked to him about what problems his disabilities caused with daily living and we decided to give it a go.  

We went to his home filled in the form and sent it off. He received a letter saying the DWP did not think he was eligible.  We asked the DWP to look at their decision again but they kept to their original decision.  So we then decided to take it to appeal. 

We collected evidence from carers and his medical professionals and took that with us to the appeal in Bristol.  It was nerve racking and the client said he would never have done it without our help and support, but we won the appeal and the client was awarded his Attendance Allowance and it was backdated to the date we filled in the application form.  He also is now eligible for more pension credit and we helped him apply for that as well.  He is now better off by approx £100 per week and got backdated benefit of over £4000.  He was delighted and so were we.

Monday, 20 August 2012

Man stuck in bath tub for 3 days!

A member of the Care and Repair Handy person team recently visited a gentleman in Bath, Somerset, to install a key safe enabling access for friends and family to enter the property but still keeping the house secure. 

Whilst carrying out the adaptation he began chatting with the client who wished for advice about what was involved in replacing his bath with a shower. During the course of the conversation the gentleman explained to our handy-person that the last time he had a bath he had unfortunately got stuck and with nobody else living at the property to help him, he had remained in the bath for 3 whole days and nights!
In the end he only managed to get out of the tub when, luckily, a neighbour finally heard his cries of help and went to investigate the noise. After this ordeal the elderly gentleman is now understandably too frightened to have a bath, for fear of getting stuck again. 

Our handyman explained to him that he may be eligible for a Disabled Facilities Grant to assist him with the cost of the new shower; however the gentleman decided he wanted the work carried out straight away and instead asked the Home Improvement Agency to fit a level entry shower for him.

This is just one example of how Care and Repair agencies are able to help those who have difficulty and in some cases a real danger from carrying out everyday tasks that we take for granted. For more information about the work we do and how we can help please visit our website or follow us via one of our social media channels.

If you or someone close to you have been helped by a HIA please let us know by posting you story here or on our Facebook Page, we would love to hear from you!

Care and Repair Launches New Website

The internet has rapidly evolved over the past 12 months. With social media becoming more popular every day, combined with smart phones and hand held devices being a more commonly used way to access the web there is a growing need for websites to be cater for these needs. With this in mind Somerset Care and Repair has become one of the first care and repair agencies in the country to embrace this new technology by launching their brand new responsive and interactive website     
Managing Director Kevin Lake said;

“The 21st century arrived and so finally has our new website. Designed by Rockin industries Ltd the new site has been combined to link into all of our new social media platforms enabling us to keep you informed with everything that goes on at Care and Repair, including changes, additions or new services. Staff will let you know about changes in local and national policy and with its responsive capabilities it is now even easier for the public to access or request information.”
As well as the new website the Home Improvement Agency can now be found on Twitter, Facebook, Pinterest, Google +, YouTube and LinkedIn. They will also be posting information about the services they provide as well as success stories and other information and articles of interest.

To visit the new site or find out more information about connecting with Care and Repair please visit or for more information about the services provided by Rockin Industries visit